Customer resources

Support from PSG

Technical support, professional services, training and vulnerability reporting for PSG systems.

How can we help

Four ways to get help from PSG

  • Customer Support Portal

    Open a ticket, track its status and reach the support team for any PSG system you operate.

    Open the portal

  • Professional Services

    Program management, integration engineering and technical services from PSG's own team.

    See services

  • Training & Certification

    Factory training in Austin or on your site; a passing test earns Factory Trained status.

    See courses

  • Vulnerability Reporting

    Found a security issue in a PSG product? Report it to PSIRT and we will work it with you.

    Report an issue

Technical support

Support hours: 9 am to 5 pm Central.

Bergstrom Tech Center, Bldg 312, Suite 100
6800 Burleson Rd., Austin, TX 78744 Directions

Need an engineer, not a ticket?

If your question is about a new site, an upgrade, or where Zero Trust fits on equipment already installed, visit with a PSG systems engineer instead.

Talk to a systems engineer Download the ZTA Guide
(512) 247-3700